— PRIVACY POLICY —

(Full Content)

1. Introduction

ABHISHEK GHARGE respects your privacy and is committed to protecting personal information in accordance with Indian data protection laws and global messaging platform standards.

This Privacy Policy explains how we collect, use, store, and process data when you use our Services.

2. Information We Collect

a) User Information

Name
Business details
Email address
Phone number
Address

b) Device & Technical Data

IP address
Browser type
Device identifiers
Log data

c) Cookies

We use cookies for analytics and session management.

d) Message Data

Template submissions
Message metadata
Delivery status

We do not access personal WhatsApp chats beyond what is required for service facilitation.

3. Purpose of Data Collection

We collect data to:

Provide and manage Services
Process onboarding for WhatsApp & RCS
Ensure regulatory compliance
Improve service quality
Provide customer support

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm:

You have obtained lawful opt-in consent from end users.
You authorize us to process necessary messaging-related data.

We process data strictly per Meta and telecom operator guidelines.

5. Legal Basis for Processing

Under Indian law, processing is based on:

User consent
Contractual necessity
Compliance with legal obligations
Legitimate business interests

6. How We Use Collected Data

Data may be used for:

Account management
Template approvals
Communication coordination
Technical support
Compliance audits

We do not sell personal data.

7. Data Retention & Deletion

We retain data only as long as necessary for:

Service fulfillment
Regulatory compliance
Legal obligations

Users may request deletion, subject to lawful retention requirements.

8. Data Sharing with Third Parties

We may share data with:

Meta Platforms Inc. (WhatsApp)
Google (if integrated services are used)
Telecom operators for RCS
Government authorities when legally required

All sharing is done under contractual safeguards.

9. Security Measures & Encryption

We implement:

Secure servers
Access controls
Encryption standards
Restricted employee access

However, no system is completely secure.

10. Cookies & Tracking Technologies

Cookies are used for:

Authentication
Website analytics
Improving user experience

Users may disable cookies through browser settings.

11. Data Transfer & Storage (India-Based)

Primary data storage is located in India.

If cross-border transfers occur, they will comply with applicable legal safeguards.

12. User Rights

Users may:

Request access to their data
Correct inaccurate data
Request deletion
Withdraw consent

Requests can be made via email.

13. Policy for Children

Our Services are not intended for individuals under 18.

We do not knowingly collect children’s data.

14. Updates to Privacy Policy

We may update this Privacy Policy periodically.

Continued use of Services indicates acceptance.

15. Governing Law (India)

This Privacy Policy is governed by the laws of India.

Disputes shall be subject to Pune jurisdiction.

16. Contact Information

ABHISHEK GHARGE
B101, Kanchan Hights, Sinhagad Road
Pune – 411030, India
Contact: 9096931752
Email: abhishekgharge555@gmail.com